NoxManage Guides & Tutorials

Master every aspect of managing your business on Africa's premier commerce platform

Serving 21 African Countries • Zero Commission
15
Detailed Guides
30
Max Items/Services
24h
Approval Time
21
African Countries

Quick Start Checklist

Follow these 8 steps to get your business running on NoxManage:

✓ Sign up with valid email and phone number
✓ Complete identity verification (24-48 hours)
✓ Choose business type (Products/Services/Both)
✓ Complete store setup with location
✓ Set up wallet with secure PIN
✓ Add first products/services (up to 30)
✓ Share store link with customers
✓ Monitor first orders/appointments

Browse by Category

Detailed Guides

8 guides found
Beginner 10 min read

Complete Getting Started Guide

From signup to first sale - everything you need to launch your business on NoxManage

Key Steps:

1
1. Sign Up Process

Go to NoxManage homepage → Click 'Get Started' → Fill registration form with valid email, phone number, and create a secure password.

2
2. Identity Verification

Upload a clear photo of your Government-issued ID (National ID, Passport, or Driver's License) → Enter ID number → Wait 24-48 hours for approval.

3
3. Welcome & Business Type Selection

After approval, choose your business type: Product Selling (physical/digital goods) OR Service Business (consulting, repairs, beauty, etc.).

Pro Tips
  • Have your Government ID ready before starting
  • Choose accurate business type for better features
  • Complete your profile 100% for better visibility
Beginner 12 min read

How to Become a Vendor on NoxMall

Complete guide to becoming a verified vendor and start selling across 21 African countries

Key Steps:

1
1. Register for a Vendor Account

Go to noxmall.com → Click 'Sell on NoxMall' → Fill in your details: Email, Phone Number, Password, and Business Name.

2
2. Complete Identity Verification

Upload your Government ID (National ID, Passport, or Driver's License) → Enter ID number → Submit for review (24-48 hours).

3
3. Choose Your Store Type

Product Store (sell physical/digital goods) OR Service Store (offer services) OR Both (sell products AND services in one store).

Pro Tips
  • Choose the 'Both' option to sell products AND services from one store
  • Bronze plan is best for new businesses (30 items, 4% commission)
  • Use high-quality images (at least 3 per product)
Essential 8 min read

Wallet Setup & Security Guide

Secure your finances with proper wallet setup and withdrawal management

Key Steps:

1
1. Access Wallet Setup

Go to Profile → Click 'Wallet Setup' → Create a 6-digit PIN (NEVER share this with anyone).

2
2. PIN Security Best Practices

Choose a memorable but secure PIN → Confirm PIN → Your wallet is now active and protected.

3
3. Understanding Your Balances

Online Balance: Payments from online sales (withdrawable) → Cash Balance: Physical store payments (NOT withdrawable) → Pending Balance: Funds waiting for settlement (3 days).

Important Warnings
  • ⚠️ NEVER share your PIN with anyone, including NoxManage staff
  • ⚠️ Only online balances can be withdrawn (not cash balance)
  • ⚠️ Cash payments remain as physical cash balance
Intermediate 12 min read

Complete Store Management

Master product/service management, bookings, and store optimization

Key Steps:

1
1. Adding Products

Dashboard → Add New Product → Choose category → Upload 2-6 images → Set pricing → Add description → Publish.

2
2. Adding Services

Dashboard → Add New Service → Choose category → Set duration and pricing → Add images → Set availability → Publish.

3
3. Inventory Management

Track stock levels → Set low stock alerts → Manage variants (sizes, colors, etc.) → Bulk update inventory.

Pro Tips
  • Use high-quality images (at least 3 per product)
  • Write detailed descriptions with benefits
  • Set realistic processing/delivery times
Advanced 7 min read

Team & Staff Management

Add team members, set permissions, and collaborate efficiently

Key Steps:

1
1. Adding Team Members

Profile → Team Management → Add Member → Enter their email and select permissions.

2
2. Permission Levels

View Only: Can see but not edit → Editor: Can manage products/orders → Admin: Full access (except financial data) → Manager: Full access including financials.

3
3. Invitation Process

Team member receives WhatsApp/Email invitation → They sign up via the link → Access their own dashboard with assigned permissions.

Pro Tips
  • Start with 'View Only' for new team members
  • Never give financial access to all staff
  • Use real names for better organization
Beginner 5 min read

Sharing Your Store with Customers

Get discovered and grow your customer base effectively

Key Steps:

1
1. Get Your Store Link

Dashboard → Share Store → Copy your unique store URL or download the QR code.

2
2. NoxMall Marketplace Visibility

Your store automatically appears on noxmall.com once approved by admin.

3
3. Promotion Tips

Share link on social media → Add to email signature → Print QR code for physical location → Add to business cards.

Pro Tips
  • Use your store QR code in physical locations
  • Share your store link on WhatsApp status
  • Add store link to your Instagram bio
Intermediate 9 min read

Orders & Appointments System

Handle customer orders and service appointments efficiently

Key Steps:

1
1. Order Processing Flow

Customer places order → You receive notification → Confirm order → Process → Mark shipped → Mark delivered → Completed.

2
2. Appointment Management

Customer books appointment → You confirm → Service delivered → Mark completed → Get paid.

3
3. Auto-Cancellation Rules

Orders/appointments auto-cancel if not completed by deadline → Prepaid amounts automatically refunded.

Essential 6 min read

Badge System & Commission Guide

Understand how badges work and how to reduce your commission rates

Key Steps:

1
1. What Are Badges?

Badges are store reputation tiers that determine your limits and commission rates. Higher badges = more products/services, more staff, and lower commission.

2
2. Badge Levels

Basic (15 items, 5% commission) → Bronze (30 items, 4%) → Silver (60 items, 3%) → Gold (100 items, 2%) → Platinum (Unlimited, 0.5%).

3
3. How to Upgrade

Meet requirements (sales, products, reviews) → Pay upgrade fee → Unlock new features and lower commission.

Pro Tips
  • Bronze is the best value for new businesses
  • Platinum stores pay only 0.5% commission
  • Higher badges get more visibility on the platform

📱 NoxMall vs. 🏪 NoxManage

NoxMall

For Customers

  • Browse and shop for products/services
  • Mobile app and website
  • Customer reviews and ratings
  • Order tracking
  • Discover local businesses

NoxManage

For Businesses

  • Manage store and inventory
  • Process orders and appointments
  • Handle team members
  • Wallet and financial management
  • Business analytics

Ready to Start Your Business Journey?

Join thousands of African entrepreneurs already growing their businesses with NoxManage

Zero commission • Identity Card verification • 21 African countries