NoxManage Guides & Tutorials

Master every aspect of managing your business on Africa's premier commerce platform

Serving 21 African Countries • Zero Commission
12
Detailed Guides
30
Max Items/Services
24h
Approval Time
21
African Countries

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Quick Start Checklist

Follow these 8 steps to get your business running on NoxManage:

✓ Sign up with Identity Card verification
✓ Wait for account approval (24-48 hours)
✓ Select business type (Products/Services)
✓ Complete store setup with location
✓ Set up wallet with secure PIN
✓ Add first products/services (up to 30)
✓ Share store link with customers
✓ Monitor first orders/appointments

Detailed Guides

6 guides found
Beginner 10 min read

Complete Getting Started Guide

From signup to first sale - everything you need to launch your business

Key Steps:

1
1. Sign Up Process

Go to NoxManage homepage → Click 'Get Started' → Fill registration form → Verify with Identity Card

2
2. Account Verification

Upload Identity Card image and number → Wait 24-48 hours for approval → Receive confirmation via WhatsApp/email

3
3. Welcome & Business Type

After approval, choose Product Selling or Service Business → Enter business details and location

Pro Tips
  • Have your Identity Card ready before starting
  • Choose accurate business type for better features
  • Complete profile 100% for better visibility
  • Start with 3-5 products/services to test
Essential 8 min read

Wallet Setup & Security Guide

Secure your finances with proper wallet setup and withdrawal management

Key Steps:

1
1. Access Wallet Setup

Go to Profile → Click 'Wallet Setup' → Create a 6-digit PIN (NEVER share this)

2
2. PIN Security

Choose memorable but secure PIN → Confirm PIN → Wallet is now active

3
3. Understanding Balances

Online Balance: Payments from online sales → Cash Balance: Physical store payments (can't withdraw)

Important Warnings
  • ⚠️ NEVER share your PIN with anyone
  • ⚠️ Only online balances can be withdrawn
  • ⚠️ Cash payments remain as physical cash
  • ⚠️ Double-check recipient details before confirming
Intermediate 12 min read

Complete Store Management

Master product/service management, bookings, and store optimization

Key Steps:

1
1. Adding Products/Services

Dashboard → Add New → Choose type → Upload images, set pricing, add description → Publish

2
2. Inventory Management

Track stock levels → Set alerts → Manage variants (sizes, colors, etc.)

3
3. Appointment Scheduling

For service businesses → Set availability → Manage bookings → Send reminders

Pro Tips
  • Use high-quality images (at least 3 per product)
  • Write detailed descriptions with benefits
  • Set realistic processing/delivery times
  • Enable customer reviews for trust
Advanced 7 min read

Team & Staff Management

Add team members, set permissions, and collaborate efficiently

Key Steps:

1
1. Adding Team Members

Profile → Team Management → Add Member → Enter details and permissions

2
2. Permission Levels

View Only: Can see but not edit → Editor: Can manage products/orders → Admin: Full access (except finances)

3
3. Invitation Process

Team member gets WhatsApp invitation → They sign up via link → Access their own dashboard

Pro Tips
  • Start with 'View Only' for new team members
  • Never give financial access to all staff
  • Use real names for better organization
  • Regularly review team permissions
Beginner 5 min read

Sharing Your Store with Customers

Get discovered and grow your customer base effectively

Key Steps:

1
1. Get Your Store Link

Dashboard → Share Store → Copy unique URL or download QR code

2
2. NoxMall Marketplace

Your store automatically appears on noxmall.com when approved

3
3. Promotion Tips

Share link on social media → Add to email signature → Print QR code for physical location

Intermediate 9 min read

Orders & Appointments System

Handle customer orders and service appointments efficiently

Key Steps:

1
1. Order Processing Flow

Customer places order → You receive notification → Confirm order → Process → Deliver → Mark completed

2
2. Appointment Management

Customer books appointment → You confirm → Service delivered → Mark completed

3
3. Auto-Cancellation Rules

Orders/appointments auto-cancel if not completed by deadline → Prepaid amounts automatically refunded

📱 NoxMall vs. 🏪 NoxManage

NoxMall

For Customers

  • Browse and shop for products/services
  • Mobile app and website
  • Customer reviews and ratings
  • Order tracking
  • Discover local businesses

NoxManage

For Businesses

  • Manage store and inventory
  • Process orders and appointments
  • Handle team members
  • Wallet and financial management
  • Business analytics

Ready to Start Your Business Journey?

Join thousands of African entrepreneurs already growing their businesses with NoxManage

Zero commission • Identity Card verification • 21 African countries